Privacy Policy

Introduction

Welcome to https://rgv4x4parts-com.rgv4x4shop.com (hereinafter referred to as “our website” or “we,” “us,” or “the Company”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from users of our website and related services. By using our services, you agree to the terms outlined in this policy.

Scope

This policy covers all aspects of our website, including but not limited to, our online platform, applications, digital services, and products offered under the rgv4x4parts.com domain or through associated links. Please note that this policy does not extend to third-party websites, applications, or services accessed through our platform. These entities have their own privacy practices, and we encourage you to review their policies before engaging with them.

Processing Activities

This Privacy Policy governs your interactions with us when:

You use any of our applications or services as an authorized user.
You visit our website(s) linked to this statement.
You receive communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which include:

Account Information: Details related to your user account creation and maintenance, such as username, email address, and password hashes.
Payment Information: Data necessary for processing payments, including cardholder name, card number, expiration date, and security codes.
Financial Information: Transaction records, purchase history, and billing addresses.
Purchase Information: Product/service purchases, order details, and delivery preferences.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP address, device ID, or advertising IDs.
Location Data: Information about your geographic location when you interact with our services.
Feedback: Your opinions, suggestions, and comments provided to us through surveys, forms, or direct communication.
Social Media Information: Details obtained from social media platforms when users choose to log in via these platforms.
Product Information: Data related to the products you view, search for, or purchase on our site.

We collect this data through multiple sources: user input forms, online interactions, browser cookies, and automated technologies used to analyze and personalize your experience. Additionally, we may receive personal data from third parties who assist us in providing services, subject to their respective privacy agreements.

Cookies

We use cookies to enhance your browsing experience and for analytical purposes. Cookies are small text files stored on your device that enable us to recognize you as a user and tailor our content accordingly. They fall into three categories:

Strictly Necessary: These cookies are essential for the basic functions of our website, such as enabling secure log-in sessions.
Preference: Cookies in this category remember your preferences and settings, ensuring a personalized experience.
Analytics: Used by our analytics providers to collect information about how visitors use our site, including traffic sources and user behavior.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their privacy preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected. This includes complying with legal obligations, resolving disputes, and providing ongoing services. Once the retention period expires or when these purposes are no longer applicable, we delete or anonymize the data in a secure manner.

Security Measures

We have implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

Encryption of sensitive data during transmission and storage.
Engaging reputable third-party processing partners who adhere to strict data protection standards.
Regularly testing and updating our security protocols to address emerging threats.

Children’s Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal data from children in this age group. If you believe we have collected information from a child without proper consent, please contact us immediately at the details provided below.

Your Rights (Subject to Local Laws)

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

Right of access and rectification: To request access to or correct any inaccurate personal data we hold about you.
Right to erasure (“right to be forgotten”): To request the deletion of your personal data under certain circumstances.
Right to restriction: To limit the processing of your personal data in specific situations.
Right to data portability: To receive a copy of your personal data in a structured, commonly used format.
Right to object: To oppose the processing of your personal data for specific purposes.
Non-discrimination: You cannot be discriminated against for exercising your data privacy rights.

To exercise these rights or if you have any data-related queries, please contact our Data Protection Officer at [email protected] or through postal mail to the address provided below.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be effective immediately upon posting on our website. We encourage users to review this policy periodically to stay informed about how we protect their personal information.

Contact Information

For any privacy-related inquiries, requests for data removal, or if you have any questions regarding this policy, please contact us at:

Email: [email protected]
Mail: Data Protection Officer, rgv4x4parts.com, [Address]